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      Docusign

      Engaged Employer

      Docusign reviews

      Best Place I Have Ever Worked - Customer Success Manager Docusign Employee Review

      5.0
      Feb 19, 2021
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company really cares about their employees. They provide great benefits, and have been very understanding during the pandemic. Mental health of the employees is important to leadership, and the company seems to be doing everything they can to make sure people are happy and healthy. The salary is very competitive, and the bonus structure is great. There is actual work life balance.

      Cons

      Like with any successful company, the targets will go up every year making the role a bit more challenging.

      avatar
      Docusign Response
      5y
      Me, too. Thanks for weighing in.

      Explore other reviews about Docusign

      5.0
      Jul 13, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      All good, very friendly, nice work life balance

      Cons

      Nothing that i can mention

      1.0
      Jul 12, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Seriously, it's all about luck with your manager and territory. If you land a good one, the money can really flow. Honestly, you don't even need to deep dive into the details. Just hope for the best and you might strike gold. It's a real gamble sometimes, but that's how it goes.

      Cons

      Seriously, these sales quotas feel designed for us to fall flat on our faces. It's wild how management sometimes pushes us towards tactics that feel a little sketch. And don't even get me started on selling IAM; it's a real uphill battle. Honestly, the leadership here just isn't cutting it. It's frustrating to feel like you're set up for failure and not getting the support you need.

      avatar
      Docusign Response
      3d
      Thank you for your candor. We want all of our sales teams to feel set up for success, and while we are continually focused on providing the right enablement and territory tools as our product portfolio evolves, we maintain a strict commitment to ethical business practices. We encourage you to report any concerns directly and confidentially to our Compliance and Ethics team at compliance@docusign.com so that this can be properly and thoroughly investigated.
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