great company- sad payouts - Account Executive Mid-Market Docusign Employee Review

4.0
Apr 22, 2021
Recommend
CEO approval
Business Outlook

Pros

collaborative teams, great company- socially conscious, great new leadership in place

Cons

Comp plan got SLASHED this year (2021), the pay outs used to be amazing but now it's minimal. It's getting harder and harder to get paid out comparable in the growing market. It's making it so that we're having to work harder but get paid out less

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Docusign Response
5y
Thank you for your feedback. I wish we could speak more. I’ve consulted with everybody in the org who is expert on these matters and we are confused because we did not change the pay curve for FY22 and, at the same level of performance attainment %, reps will earn the same % of their target incentive pay. Historically, we have had the majority of our direct Account Executives exceed their targets, and we expect the same this year. If you feel comfortable, please reach out to Joan Burke or Loren Alhadeff because if there is an issue, they will want to hear about it.

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5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

All good, very friendly, nice work life balance

Cons

Nothing that i can mention

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Seriously, it's all about luck with your manager and territory. If you land a good one, the money can really flow. Honestly, you don't even need to deep dive into the details. Just hope for the best and you might strike gold. It's a real gamble sometimes, but that's how it goes.

Cons

Seriously, these sales quotas feel designed for us to fall flat on our faces. It's wild how management sometimes pushes us towards tactics that feel a little sketch. And don't even get me started on selling IAM; it's a real uphill battle. Honestly, the leadership here just isn't cutting it. It's frustrating to feel like you're set up for failure and not getting the support you need.

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Docusign Response
3d
Thank you for your candor. We want all of our sales teams to feel set up for success, and while we are continually focused on providing the right enablement and territory tools as our product portfolio evolves, we maintain a strict commitment to ethical business practices. We encourage you to report any concerns directly and confidentially to our Compliance and Ethics team at compliance@docusign.com so that this can be properly and thoroughly investigated.
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