Amazing company, Work of your life! - Customer Success Manager Docusign Employee Review

5.0
Dec 22, 2021
Recommend
CEO approval
Business Outlook

Pros

- Amazing benefits (financial grants to lessen the impact of the pandemic, health & wellbeing budget, extra days off every quarter, stock, annual education grant etc.!) - Inclusive culture, very collaborative teams - Great management that constantly seeks feedback and gives you a voice to implement change, no micromanaging, huge level of transparency - Flexible working

Cons

- Growing at a very rapid pace (which is a positive also!) and the company is changing often including new Go-To-Markets which is slightly disconcerting and leads you to fear slightly for the direction of your role. - Product acquisitions that have been a tough sell

Explore other reviews about Docusign

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

All good, very friendly, nice work life balance

Cons

Nothing that i can mention

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Seriously, it's all about luck with your manager and territory. If you land a good one, the money can really flow. Honestly, you don't even need to deep dive into the details. Just hope for the best and you might strike gold. It's a real gamble sometimes, but that's how it goes.

Cons

Seriously, these sales quotas feel designed for us to fall flat on our faces. It's wild how management sometimes pushes us towards tactics that feel a little sketch. And don't even get me started on selling IAM; it's a real uphill battle. Honestly, the leadership here just isn't cutting it. It's frustrating to feel like you're set up for failure and not getting the support you need.

avatar
Docusign Response
3d
Thank you for your candor. We want all of our sales teams to feel set up for success, and while we are continually focused on providing the right enablement and territory tools as our product portfolio evolves, we maintain a strict commitment to ethical business practices. We encourage you to report any concerns directly and confidentially to our Compliance and Ethics team at compliance@docusign.com so that this can be properly and thoroughly investigated.
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