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      Docusign

      Engaged Employer

      Docusign reviews

      Great Place to Work - Customer Success Docusign Employee Review

      5.0
      Apr 9, 2022
      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid Working model being phased in, but everyone enjoys the buzz and connectedness being in the newly opened London office. Great sense of team spirit Opportunities to for career growth and movement between teams to accelerate development COVID brought much needed consideration for work-life balance with many 'DocuSign Cares' initiatives and a thoughtful 'Back to Better' programme Customer Success is a great place to be when customers love your product to begin with Good alignment with values

      Cons

      Like any company, you can pick out some annoying things that don't work for you personally. There's quite a few. But if you have a mature growth mindset and you're flexible, resilient and open to a high pace of change, then this is a good gig.

      Explore other reviews about Docusign

      5.0
      Jul 13, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      All good, very friendly, nice work life balance

      Cons

      Nothing that i can mention

      1.0
      Jul 12, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Seriously, it's all about luck with your manager and territory. If you land a good one, the money can really flow. Honestly, you don't even need to deep dive into the details. Just hope for the best and you might strike gold. It's a real gamble sometimes, but that's how it goes.

      Cons

      Seriously, these sales quotas feel designed for us to fall flat on our faces. It's wild how management sometimes pushes us towards tactics that feel a little sketch. And don't even get me started on selling IAM; it's a real uphill battle. Honestly, the leadership here just isn't cutting it. It's frustrating to feel like you're set up for failure and not getting the support you need.

      avatar
      Docusign Response
      3d
      Thank you for your candor. We want all of our sales teams to feel set up for success, and while we are continually focused on providing the right enablement and territory tools as our product portfolio evolves, we maintain a strict commitment to ethical business practices. We encourage you to report any concerns directly and confidentially to our Compliance and Ethics team at compliance@docusign.com so that this can be properly and thoroughly investigated.
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