Run away - Customer Success Manager Docusign Employee Review

1.0
Oct 25, 2023
Recommend
CEO approval
Business Outlook

Pros

easy product to sell, the sales cycle is quite quick.

Cons

Management doesn't seem to have a full idea of what is going on. There was no clear direction, and the atmosphere became quite toxic. There was no real promotion path, nor visibility of any possible options after succeeding in the role. Salary is not competitive compared to the market standards, nor adjusted during inflation. Overall, the sentiment has not been good since the beginning of the post-COVID era, with the stock price going from 300 to less than 40$. The new board feels a bit distant from its employees. The re-shaping is not going as expected (just look at the stock performance on the market). What is represented above represents my interpretation based on my experience, hence I would recommend running away and looking for something else.

Explore other reviews about Docusign

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

They are great in Managing their Employees

Cons

They are far away from me

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Docusign Response
1mo
We're happy to read your positive feedback about your time with us as a Data Analyst. Your review is appreciated!
1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Seriously, it's all about luck with your manager and territory. If you land a good one, the money can really flow. Honestly, you don't even need to deep dive into the details. Just hope for the best and you might strike gold. It's a real gamble sometimes, but that's how it goes.

Cons

Seriously, these sales quotas feel designed for us to fall flat on our faces. It's wild how management sometimes pushes us towards tactics that feel a little sketch. And don't even get me started on selling IAM; it's a real uphill battle. Honestly, the leadership here just isn't cutting it. It's frustrating to feel like you're set up for failure and not getting the support you need.

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