Great pay & Benefits - Customer Service Representative (CSR) Dominion Energy Employee Review

4.0
Sep 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Union, Hybrid, Great pay, Co-workers, Vacation 3 weeks 1-10 years then 1 week added about every 10 years maxed 6 weeks at 30 years, 2 Personal Days yearly , Off Holidays off but if worked double pay and Sick time is excellent at starting 2 weeks are at 100% pay with other days at 70% as years pass 2 more weeks become at full pay leaving less at 70% by 30 years you’ll be at 26 weeks at 100% paid.

Cons

Departmental disorganization Departments with low morale Management vs Union Pettiness & Unaccountability Picks & chooses where to be innovative mostly small ways that don’t impact the work culture. If not for Covid we’d still be 5 days in the office. And we still have 8 hour straight shifts!

Explore other reviews about Dominion Energy

5.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible work life balance

Cons

Slower growth than what you can achieve elsewhere but stable

5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and benefits. Great opportunity for advancement. Flexible work schedules.

Cons

Difficult to secure a job offer with the company directly, heavily rely on contractors.

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