Good place to work great benefits - Customer Service Representative (CSR) Duke Energy Employee Review

4.0
Nov 30, 2024
Recommend
CEO approval
Business Outlook

Pros

8 hours shifts. good insurance. Overtime potential, I had great supervisors.

Cons

you have to be willing to work 12 to 16 hour days 7 days a week during storm restoration. Not a con for me but I know it will be for some people,

Explore other reviews about Duke Energy

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Keep in mind this is in the eyes of an intern but: - employees are friendly and willing to help if asked - lots of learning opportunity - projects in which you can apply what you learned - lenient WFH

Cons

- the quality of your project can be dependent on which team you are on and your mentor guiding you

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

opportunities to advance within the company.

Cons

Being a large company, bureaucratic structures exist for the good and bad.

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