Indecisive Management and Anti-humanitarian Corporation - Shift Supervisor Dunkin' Employee Review

1.0
Jun 11, 2012
Recommend
CEO approval
Business Outlook

Pros

customer interaction experience that looks good on resume some training

Cons

POORLY managed franchise owners, general and corporate managers who see their staff as disposable commodities POOR pay for the amount of work a challenge to get over 25 hours a week scheduled due to mismanagement, though once you have proven yourself an asset to the company they will over work you, offer you promises, in vain, of raises and advancement I worked for this company on and off for over 3 years and experienced the most drama of any work experience I have ever had. My last experience included an all out war with the store manager and a total of three managers (who were mainly inexperienced and thrown into a store in desperate need of restructuring because upper management allowed it to go to hell in a handbasket before they stepped in to pin the role of scapegoat on someone) in two months time.

Explore other reviews about Dunkin'

5.0
Jun 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Meet friendly regulars and coworkers Good for filling in the resume

Cons

The "R.A.I.S.E." Program (a thank you card without actual raise) Micromanaging Lack of proper training to new hires HIGHLY understaffed 24/7 Mutiple cases of being cold called on days off to come in/asked to stay longer unprompted Miscommunications (upper management and otherwise) Promises of benefits/bonuses not given to either management or store(s) from coporate Improper distribution of responsibilities/tasks to actual good workers Lack a of a manager at any given time

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