Q: What are the top reviewed jobs at Dunkin'?

Crew Member (3185) , Cashier (1427) , Shift Leader (843) , Barista (839) , Cashier/Barista (437) , Sales Associate/Cashier (331) , Manager (277) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (147) , Sales Associate (144) , Shift Lead (121) , Shift Manager (110)

Question 1

Is Dunkin' a good company to work for?

Accepted Answer

Dunkin' has an overall rating of 3.3 out of 5, based on over 14,077 reviews left anonymously by employees. This rating has been stable over the past 12 months. 42% of employees would recommend working at Dunkin' to a friend and 35% have a positive outlook for the business. The best reviews about Dunkin' have been left by employees working as Server, Marketing and Donut Maker.

Question 2

Does Dunkin' pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 3% over the last 12 months.

Question 3

How satisfied are employees working at Dunkin'?

Accepted Answer

42% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

Question 4

What are the top reviewed jobs at Dunkin'?

Accepted Answer

Crew Member (3185), Cashier (1427), Shift Leader (843), Barista (839), Cashier/Barista (437), Sales Associate/Cashier (331), Manager (277), Assistant Manager (244), Store Manager (168), General Manager (164), Baker (147), Team Member (147), Sales Associate (144), Shift Lead (121), Shift Manager (110)

Question 5

What are the pros of working at Dunkin' according to real employee reviews?

Accepted Answer

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 651 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 634 reviews)); "Free coffee and free food" ((in 518 reviews)); "Very fun and nice coworkers" ((in 487 reviews)); "Get to meet some great people and get to know a lot of regular customers whom you connect good with." ((in 448 reviews))

Question 6

What are the cons of working at Dunkin' according to real employee reviews?

Accepted Answer

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1164 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1042 reviews)); "Manager was rude and disrespectful towards only me and no one else" ((in 465 reviews)); "They treat you like you are human chattel; indispensable and there are no benefits to speak of." ((in 212 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 148 reviews))

Question 7

What are employees saying about Dunkin' layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

Question 8

What are the top reviewed Dunkin' locations?

Accepted Answer

New York, Boston, Chicago, Philadelphia, Orlando, Pittsburgh, Atlanta, Brooklyn, Jacksonville, Tampa, Charlotte, Miami, Canton, Providence, Houston, Jersey City, Los Angeles, Bronx, Newark, San Antonio, Rochester, Baltimore, Manchester, Dallas, Las Vegas, Edison, Phoenix, West Palm Beach, Raleigh, Tallahassee

Dunkin'

It was great for a while but after that it just all went down hill and was an overall terrible experience. - Anonymous employee Dunkin' Employee Review

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