Good Experience - Shift Leader Dunkin' Employee Review

4.0
Jan 24, 2013
Recommend
CEO approval
Business Outlook

Pros

It was a good part time job for me to start off with. I learned a lot of skills such as customer service, cash register, the importance of cleaning and interacting with coworker

Cons

the downsides are that its early mornings and short shifts most times. When i first started working there I only got like 3 hours a week and they had trouble giving me what i needed. Also they joked about giving me raises and never actually did.

Explore other reviews about Dunkin'

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work for flexible hours

Cons

The pay was not the best.

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a job and they’ll hire anyone willing to work. The work is fairly easy. You’ll get your hours if you’re a good worker. You get a 401k, health insurance and life insurance after a year of employment.

Cons

It’s really hot in the summer. They won’t turn down the ac for us, we’re not allowed to wear shorts and we’re not allowed to have fans. Be prepared to get heat exhaustion. We hardly ever get raises. I’ve gotten a raise twice in the 5 years I’ve been here. The base pay is a slap in the face if you’re an adult with a home, kids etc. We don’t get breaks at our store unless you’re a minor. You’re not allowed to sit down. You can’t wear anything that’s not Dunkin approved so you have to wear jeans or black work pants. If you want to work your way up, you have to have completely open availability.

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