Work hard for very little money - Anonymous employee Dunkin' Employee Review

2.0
Mar 6, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere, Very easy to advance, Some free food and drinks. They are slightly less strict than other Dunkin Franchises. Get to know customers and make a lot of friends.

Cons

Notoriously the cheapest and worst-paying dunkin donuts franchise in the boston area. Until the Summer of 2009, the benefit of working for the D'Alelio company was that you could take tips. But then tips got taken away, and absolutely no compensation was offered to employees. On the other hand, Watermark Donuts, another Dunkin Donuts company, pays .50-1.00 higher an hour for each position BECAUSE of the fact that they don't allow tips. Managers get written up for allowing any employee to exceed 40/hrs a week, so all employees are kept at about a 38 hour max. Employees who were lucky enough to get raises then lose hours to the lesser paid because they will hurt the labor percentage.Health insurance is really expensive and out of reach ($60/week when you're making minimum wage??). Quarterly or even bi yearly reviews for employees are rarely carried out and almost never come with a raise. Its very easy to climb the ladder to management as they are desperate for anyone willing to do so. Assistant managers can be paid as low as 9.00/hr, which makes this company great for improving your resume so you can get out of there as fast as you can, even if just to go to another Dunkin Franchise where they will pay you better.

Explore other reviews about Dunkin'

5.0
Jun 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Meet friendly regulars and coworkers Good for filling in the resume

Cons

The "R.A.I.S.E." Program (a thank you card without actual raise) Micromanaging Lack of proper training to new hires HIGHLY understaffed 24/7 Mutiple cases of being cold called on days off to come in/asked to stay longer unprompted Miscommunications (upper management and otherwise) Promises of benefits/bonuses not given to either management or store(s) from coporate Improper distribution of responsibilities/tasks to actual good workers Lack a of a manager at any given time

See reviews by: Helpful|Rating|Date|All