Pros
Dunkin' has been a fantastic first job for me. I started at the age of 16, and at 19 have just put in my two weeks. I have learned much about myself, management, and working with customers. I was promoted to Shift Leader at 18 and my experience only improved from there. Dunkin' is not a career choice for me, but has been a wonderful opportunity.
Cons
Training varies. Unfortunately in the two stores that I have worked at, both in Florida, I have seen a lack in proper training of employees. There are so many different ways that employees do things, but I rarely see the proper way. I have tried teaching my teams according to Dunkin' Standard, but unfortunately even store mangers will cut corners. I feel that this has much to do with the number of high school and college aged employees. They see it as a temporary job, and therefore the respect for and dedication to standards of practice go out the window.