it’s a sh*t show - Crew Member Dunkin' Employee Review

2.0
Jan 3, 2022
Recommend
CEO approval
Business Outlook

Pros

some customers are really friendly and make my day, others…not so much. good pay, free drinks, discount on food.

Cons

We are always out of stock on items, things are always in need of repair. our ovens are broken to bake bagels and bakery items, both espresso machines are broken, we have no hot water and a lot of things are just left broken and it takes forever to get anything fixed. a majority of customers are extremely rude because of lack of options due to product shortages, and our machines being broken. we are often short staffed. rlly stressful, poor management. and we are open EVERY HOLIDAY. WE DONT EVEN CLOSE EARLY

Explore other reviews about Dunkin'

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work for flexible hours

Cons

The pay was not the best.

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a job and they’ll hire anyone willing to work. The work is fairly easy. You’ll get your hours if you’re a good worker. You get a 401k, health insurance and life insurance after a year of employment.

Cons

It’s really hot in the summer. They won’t turn down the ac for us, we’re not allowed to wear shorts and we’re not allowed to have fans. Be prepared to get heat exhaustion. We hardly ever get raises. I’ve gotten a raise twice in the 5 years I’ve been here. The base pay is a slap in the face if you’re an adult with a home, kids etc. We don’t get breaks at our store unless you’re a minor. You’re not allowed to sit down. You can’t wear anything that’s not Dunkin approved so you have to wear jeans or black work pants. If you want to work your way up, you have to have completely open availability.

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