Dunkin Donuts - Crew Member Dunkin' Employee Review

2.0
Mar 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Not that great a place to work. It brought in money. It isn't too difficult a job. Anyone can do it if they are reasonably reliable and can stand to talk to crabby guests who just want their coffee and don't care about being decent to you haha.

Cons

General managers and district managers indecisive and never seemed to fix problems, even really big obvious sanitary concerns. Hired too many people. Seemed like you were always scraping for hours, yet at they same time they were always hiring new people. Promised me a raise and took about 3 months to actually get it. Generally poor experience.

Explore other reviews about Dunkin'

5.0
Jun 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Meet friendly regulars and coworkers Good for filling in the resume

Cons

The "R.A.I.S.E." Program (a thank you card without actual raise) Micromanaging Lack of proper training to new hires HIGHLY understaffed 24/7 Mutiple cases of being cold called on days off to come in/asked to stay longer unprompted Miscommunications (upper management and otherwise) Promises of benefits/bonuses not given to either management or store(s) from coporate Improper distribution of responsibilities/tasks to actual good workers Lack a of a manager at any given time

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