Overworked and Under Appreciated - Crew Member Dunkin' Employee Review

2.0
Apr 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Free coffee on shift was great - as well as discount on food items during shift.

Cons

The owner of my location limited how many people could be scheduled so the mornings were ALWAYS understaffed. This meant balancing taking orders, operating register, and making food/drinks all at once during the most busy times of day. There were always several other staff who were really unpleasant to work with - some who were just lazy and one who was extremely homophobic with no discipline. Despite doing management work, there were never any opportunities to be promoted to be paid for it. This location also didn’t have a tip jar, so the only people who ever got tips were people doing the easiest jobs of just running register.

Explore other reviews about Dunkin'

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work for flexible hours

Cons

The pay was not the best.

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a job and they’ll hire anyone willing to work. The work is fairly easy. You’ll get your hours if you’re a good worker. You get a 401k, health insurance and life insurance after a year of employment.

Cons

It’s really hot in the summer. They won’t turn down the ac for us, we’re not allowed to wear shorts and we’re not allowed to have fans. Be prepared to get heat exhaustion. We hardly ever get raises. I’ve gotten a raise twice in the 5 years I’ve been here. The base pay is a slap in the face if you’re an adult with a home, kids etc. We don’t get breaks at our store unless you’re a minor. You’re not allowed to sit down. You can’t wear anything that’s not Dunkin approved so you have to wear jeans or black work pants. If you want to work your way up, you have to have completely open availability.

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