Mean & Toxic Coworkers AND Manager - Barista/Crew Member Dunkin' Employee Review

1.0
Jul 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Free Coffee while on Clock Free Food while on Clock

Cons

-Manager was toxic and despite telling her I took longer to learn and had never worked in coffee, threaten to "cut hours" (I was only working 20 hours a week at the time) because I was not "learning fast enough" -told coworkers she was going to fire me because I was taking too long to learn -coworkers were mean to me on the daily and the manager did nothing about it -assistant managers were very nice but were oblivious to how other coworkers treated me -were horrible at communicating expectations and then would yell at me when I would get things wrong due to either lack of knowledge or communication -was told I could get full-time hours but was only given 20 hours a week -was told start pay was $15 an hour but was actually $13 an hour

Explore other reviews about Dunkin'

5.0
Jun 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Meet friendly regulars and coworkers Good for filling in the resume

Cons

The "R.A.I.S.E." Program (a thank you card without actual raise) Micromanaging Lack of proper training to new hires HIGHLY understaffed 24/7 Mutiple cases of being cold called on days off to come in/asked to stay longer unprompted Miscommunications (upper management and otherwise) Promises of benefits/bonuses not given to either management or store(s) from coporate Improper distribution of responsibilities/tasks to actual good workers Lack a of a manager at any given time

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