Poor Working Conditions But It's Fun (to me, at least) - Team Member Dunkin' Employee Review

2.0
May 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Pretty fun work to be honest. I like making drinks. There's always something to do, so the shifts go by fast. I mostly do closing shifts, and it feels like I'm playing a Papa Louie game. Genuinely, I'd love to do this as a long-term career if the pay wasn't awful. At my location, you can make yourself a drink for free. You can also have a couple donuts on the job. You can take any of the sweets on display home if you're close. Everyone's very chill. Super LGBT friendly workplace. Manager's cool, as long as you do what you need to do.

Cons

No benefits, no breaks. Rushes are hell and we're always understaffed or out of something. Sales are always doing good, but they never give raises. There's cameras watching you all the time. It's creepy as hell. It doesn't matter if you have a 5 hour shift or a 10 hour one, they are NOT letting you sit on the job unless you hide from the cameras in the bathroom or the back. Yes, bread is free, but you have to pay for every other ingredient if you wanna make yourself a sandwich or hash browns. When you close, they get mad at you for leaving any later than 9:15. But then they give you all these tasks that you can ONLY do after a specific time. The only way to leave early is to ignore their rules and do everything early.

Explore other reviews about Dunkin'

5.0
Jun 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Meet friendly regulars and coworkers Good for filling in the resume

Cons

The "R.A.I.S.E." Program (a thank you card without actual raise) Micromanaging Lack of proper training to new hires HIGHLY understaffed 24/7 Mutiple cases of being cold called on days off to come in/asked to stay longer unprompted Miscommunications (upper management and otherwise) Promises of benefits/bonuses not given to either management or store(s) from coporate Improper distribution of responsibilities/tasks to actual good workers Lack a of a manager at any given time

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