Trash company - Customer Care Dutchie Employee Review

1.0
Dec 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Cannot think of a single one.

Cons

No chance for advancement even after requesting multiple times. Not flexible at all with time off. Hours until 10pm, even on weekends. Ross the CEO is sexist, does not understand social programs, cannot grasp the aspect of diversity. Basically is just a white guy with money that thought invading the cannabis industry was a good idea. Started out as a company with integrity and has completely fallen off to company that stands for nothing. Have lied to us multiple times about not issuing lay-offs and laid of a MASSIVE chunk of the company while at the same time told us they were in a great position to hire people. Laid off more and more people. Internal talks of lay offs were CONSISTANTLY a thing. They just laid off 71 people JUST before xmas. Severance is miniscule if anything at all. Forced multiple employees to sign severance after a coalition of women stood together to renegotiate their severance. EXTREMELY unprofessional, not willing to hear anyone out/has a MASSIVE ego. Sexist, underlying racist tone, xenophobic, this is just a trash leadership highjacking and exploiting an industry that should be more inclusive to people. This company will go under in a year tops.

Explore other reviews about Dutchie

5.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, interesting field and nice new tech stack, great coworkers, leadership is not half bad, most diverse workplace I've ever been in.

Cons

The work life balance can be great at times and bad at others. It is very team dependent though. Your requirements shift quickly. Obsessed with AI and optimization.

1.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

From what I heard, it used to be a phenomenal culture, but I joined just a week or two after the first major round of layoffs. The hostile company takeover was soon to follow then many rounds of layoffs to come.

Cons

A couple of very large, public layoffs, but to later avoid press - the rest were weekly, but small enough to avoid public notice which meant they were never acknowledged even within the company. Working weekends and taking calls to your personal cell number at night for extra work is smiled upon. Company at a complete loss of direction and there seems to be no desire for actual data or for things to work. It's like they want more on paper to show investors or something - it's actually unbelievable how little the company now does while completely overworking everyone.

2
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