Do Not Recommend - Technical Support Dutchie Employee Review

2.0
Feb 21, 2025
Recommend
CEO approval
Business Outlook

Pros

The team and people I worked directly with were great. They showed up each day ready to go above and beyond for one another and the customers.

Cons

Performative “open door” policy. Blatant prejudice and preferences toward white males. The SVP of support (no longer with the company) was completely inept, and often times retaliatory against anyone who did not share his same views. Constant surprise lay-offs, you would be working with someone one day and the next they’re gone without any word. Senior leadership has lost sight of the “mission” and this seems to be a money grab at this point. Continuously asked to take on more and more without compensation increases. Advancement opportunities seemed to be awarded based on personal preference rather than merit and performance.

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Dutchie Response
1y
Thank you for sharing your feedback. Our mission to provide safe and easy access to cannabis remains central to everything we do. Like for many companies in the tech industry, restructuring at Dutchie was necessary. We had to make some very difficult decisions. At the heart of those decisions is ensuring we are delivering impactful and innovative solutions for our customers. We value your input and appreciate you taking the time to share.

Explore other reviews about Dutchie

5.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, interesting field and nice new tech stack, great coworkers, leadership is not half bad, most diverse workplace I've ever been in.

Cons

The work life balance can be great at times and bad at others. It is very team dependent though. Your requirements shift quickly. Obsessed with AI and optimization.

1.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

From what I heard, it used to be a phenomenal culture, but I joined just a week or two after the first major round of layoffs. The hostile company takeover was soon to follow then many rounds of layoffs to come.

Cons

A couple of very large, public layoffs, but to later avoid press - the rest were weekly, but small enough to avoid public notice which meant they were never acknowledged even within the company. Working weekends and taking calls to your personal cell number at night for extra work is smiled upon. Company at a complete loss of direction and there seems to be no desire for actual data or for things to work. It's like they want more on paper to show investors or something - it's actually unbelievable how little the company now does while completely overworking everyone.

2
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