The culture is to pretend they have culture - Customer Support Representative Dutchie Employee Review

1.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

The low folks on the employment ladder at this company are some of the best most genuine people you will meet. The benefits were slightly above average.

Cons

You will be fired for giving feedback. You will be assigned infinitely more work and have to fight tooth and nail for any compensation. You will be micromanaged and passive-aggressively belittled in slack and “impromptu” zooms. They claim to be a safe space for queer folks but have systematically reduced the number of queer folks in their roster. The ERGs are effectively non existent and run on automations. Frequent misgendering. Everything, actually everything is a popularity contest. They want you to be fun, but will call you unprofessional as soon as they want you out the door. Layoffs are constant, but they line the pockets of leadership with exuberant pay bands for some of the most useless people you will ever meet in their respective roles. Severance is LAUGHABLE. HR does something sketchy with every layoff and firing, like the employees don’t talk to each other.

Explore other reviews about Dutchie

5.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, interesting field and nice new tech stack, great coworkers, leadership is not half bad, most diverse workplace I've ever been in.

Cons

The work life balance can be great at times and bad at others. It is very team dependent though. Your requirements shift quickly. Obsessed with AI and optimization.

1.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

From what I heard, it used to be a phenomenal culture, but I joined just a week or two after the first major round of layoffs. The hostile company takeover was soon to follow then many rounds of layoffs to come.

Cons

A couple of very large, public layoffs, but to later avoid press - the rest were weekly, but small enough to avoid public notice which meant they were never acknowledged even within the company. Working weekends and taking calls to your personal cell number at night for extra work is smiled upon. Company at a complete loss of direction and there seems to be no desire for actual data or for things to work. It's like they want more on paper to show investors or something - it's actually unbelievable how little the company now does while completely overworking everyone.

2
See reviews by: Helpful|Rating|Date|All