Eh - Customer Service Representative Dyson Employee Review

2.0
Jul 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Made life long friends and learned a lot about vaccums. Location was great (worked at the 600 W. Chicago building). Christmas parties and summer parties were awesome. Good times

Cons

Horrible supervisors in the call center, Horrible management in the HR department. Instead of promoting good people from within they hired from outside. They hired people who had never taken a phone call and expected them to help us take calls more efficiently. When I worked there they fired all of the supervisors and brough in a completely new team, I think 2 of those supervisors are still there smh.

Explore other reviews about Dyson

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, great environment, fast paced

Cons

Too early to tell but nothing so far

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- If your team/manager is great, that makes a huge difference - opportunity to take on huge responsibilities early in your career - camaraderie among coworkers - Some of the benefits are okay (health insurance, parental leave)

Cons

- Poor leadership with no real direction, at both the national and global level - Constant layoffs - Pay is not market rate (and they let you know that) - Everything is outsourced (designs, customer service, finance, etc.) - Dyson has become a market chaser rather than a market leader - Inflexible in-office policy (5 days, little exception) - Bonuses haven’t been paid in full in years Company is in a tail spin freefall. Jump ship while you can.

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