Ignoring the Problems Others Already Solved - Anonymous employee Dyson Employee Review

1.0
Apr 23, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Thanks to name recognition, this will look good on your resume after you run for the exit. If you are in the UK or Singapore, you might get lucky enough to work on a cool product. There are ample opportunities for advancement (because your peers and managers will leave the company at record rates), as long as you enjoy additional responsibilities without a title change or pay/benefit increase. The company actively prioritizes diversity and inclusion in a cultural sense, but that accommodation abruptly halts when it comes to work-life balance.

Cons

Dyson is in serious decline and is riding on it's name alone. They struggle to fulfill the minimum operations of a functional company; vendors are paid late or not at all, department budgets are not set until Q2 of a given year, IT and Customer Service are entirely outsourced and take 10x longer to fix anything, many approvals are required to go all the way up to C-suite who sit overseas, and the "company" is divided into dozens of legally separate business entities that cannot act cohesively. You will be instructed to do X, and then steps 1-3 required to do that will be blocked by another business unit or outsourced agent. The company is also privately owned, so the annual performance metrics will be based on how much money James Dyson wants to make rather than strategic goals. The culture will not save you either. Dyson is unable to retain high quality talent, teams are consistently overworked, and vacant roles are not filled due to hiring freezes. A revolving door of CEOs will land with a small splash, but they seem to have no impact and the company is driven by James Dyson personally. If you want to fit in, you should never criticize his decisions even in a polite manner. The crown jewel of poor culture decisions is their approach for the Return to Office policy. Despite record-breaking performance during the pandemic and excellent strides in remote work and smart hybrid collaboration, Dyson has opted for a top-down RTO policy without team-to-team flexibility, all while pinching pennies on office amenities and maintenance. Of course, regional leadership are blatantly exempt from the requirement, and we continue to hire leaders that do not even live in Chicago. Mandating employees to return to threadbare offices where the technology is broken, décor is bland, leaders are frequently absent, and amenities are frequently cut has taken a big toll on employee morale and the results speak for themselves. After the huge success of 2020, 2021-2023 all fell markedly short of performance metrics. Employees are now paying the price; over 15% of all staff in the USA, Mexico, and Canada markets were laid off at the end of March. The company will try to compensate by leaning even more heavily on outsourced support, and quality will drop even further as a result. Do not accept a job offer from Dyson; as the newest employee, you'll be on the chopping block for the next round of layoffs.

Explore other reviews about Dyson

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, great environment, fast paced

Cons

Too early to tell but nothing so far

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- If your team/manager is great, that makes a huge difference - opportunity to take on huge responsibilities early in your career - camaraderie among coworkers - Some of the benefits are okay (health insurance, parental leave)

Cons

- Poor leadership with no real direction, at both the national and global level - Constant layoffs - Pay is not market rate (and they let you know that) - Everything is outsourced (designs, customer service, finance, etc.) - Dyson has become a market chaser rather than a market leader - Inflexible in-office policy (5 days, little exception) - Bonuses haven’t been paid in full in years Company is in a tail spin freefall. Jump ship while you can.

1
See reviews by: Helpful|Rating|Date|All