Years of hard work = layoffs due to greed. - Technical Support ERM Employee Review

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, Ok benefits. Management is so-so.

Cons

This company was great when I first started but started going downhill in past couple of years. They are hell bent on unrealistic metrics and rely on unfair and unnecessary customer surveys. The stress is unbelievable all they care about is profit, they are currently off shoring may departments and leaving loyal employees without a job.

Explore other reviews about ERM

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

welcoming work environment and engaging

Cons

I don't have any cons

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting projects, flexible work hours, ability to pivot to new disciplines and teams

Cons

Employees are getting squeezed by increasingly difficult metrics, with less compensation, less work won because rates are now set so high. Less and less investment in employees through benefits and upskilling. Managers are spread so thin they can’t give time to their team.

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