Eastern region office services - Anonymous employee ESFM Employee Review

Unless Eversource finally starts paying their associates for what they deserve. Eversource will continue to fall short of their services and staffing, for both associates and management. Expect a lot of responsibilities for low pay. I mean really low compared to competitive outsourcing company on every position. Our managers expect a lot from us while we’re paid minimum wage, that’s right minimum wage in NY one of the biggest city in the world. We provided office services, facilities management, baristas and copy/print and a lot of “sure!” for the sake of “great customer service” The lower end positions are physically demanding for minimum wage. Why work here when you can apply for food or retail and leave work with minimal stress for the rate we’re being paid! Same goes for management level employees. It’s only a matter of time before everyone realizes this and starts leaving. it’s already obvious. I do have one manager that is constantly over my shoulders training me incorrectly or training method is like no other. This specific manager spoke to me like a child, expects me to understand their ways of the company in just a week. I don’t even have a say or thought or idea to share because they won’t allow it. We have to plan when we’re going to be sick to use a sick day and PTO’s will get denied. Yes makes no sense while being compensated minimum wage right? Management knows this and keeps telling us to be patient.. for another 5 - 10 years? While we’re working hard only to bring home a check that isn’t enough to make a living even with responsible spending. When we question our salary, management will play with their words to calm us down with the same nonsense they tell all of us. The only way to get a penny more is if we’re selected to relocate to another company we’re in service to, but the cycle continues.