Poorly managed - Customer Support Representative EVGA Employee Review

2.0
Jun 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Paid holidays convenient location

Cons

The Handbook is a guideline which management may choose to follow or not depending on the employee. Everyone is not given equal opportunity. There is no documentation on products available to the support staff that is not available publicly on the website and no troubleshooting documentation internally at all. Pay is below industry standard and the "bonus program" to make up for it does not even come close to compensating for industry standard pay.

Explore other reviews about EVGA

5.0
Aug 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Great products, truly high-quality stuff Plenty of opportunities to learn and multitask Excellent coworkers Great pay, even better bonuses Great environment for self-motivated, driven people

Cons

Management doesn’t regularly listen to/use feedback provided by staff Plans change quickly and often, which can be stressful, but you learn to anticipate it

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Very fun people and products

Cons

CEO micromanagement was taxing and unhelpful

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