Weekdays, 15 hours per day, and make you work on weekends too. - Associate Manager EXL Service Employee Review

2.0
Oct 12, 2025
Recommend
CEO approval
Business Outlook

Pros

This is a Remote position.

Cons

India Team: Brutal work hours: Scheduled 12pm-10pm but regularly work until 2-3am, especially during quarter-end No real work-life balance: Despite CFO saying "don't work weekends," VPs push weekend work anyway Leadership disconnect: Management sends mixed messages about workload expectations Unsustainable for UK timing teams: Extended late-night hours are particularly exhausting Quarter-end chaos: Already long days stretch into 15-17 hour shifts routinely

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance. Good benefits.

Cons

Not a lot of structure. You basically just have to figure it out after the initial training.

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