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Echo Global Logistics

Engaged Employer

Pays the bills - VERY mundane job that nobody is that proud of - Carrier Sales Representative Echo Global Logistics Employee Review

2.0
Jan 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Can make 6 figures if you work your tail off and also get lucky (having a group member quit / your manager hands you a huge account or two on a silver platter). But, your mom will continuously tell you that you should find another job probably because it doesn't sound that cool when she tells her friends what you do. Thanks mom.

Cons

If you don't receive that silver platter it's an uphill battle, strap in. You'll know in a year or two if you can survive. They pay for ZERO outside training / professional training of any kind and carrier reps rarely get offered the opportunity to visit their carriers unless that carrier is making the company $1m + in GP per year. The company favors customer reps, giving them tools such as Salesforce and offering travel. No Salesforce for carrier reps. Chicago office location is "cool" but holy bejesus could it be located in a worse location to get to the highway after work? Hope you can walk to work! Stock options for sales reps? NO chance. Advancement for sales reps? Get in line, maybe 4-5 manager position opens up per year, for 1500 sales reps to compete for! And if you're a manager you'll be there for 10-15 years waiting for some exec bloat to retire but they like their job too much sitting in "meetings" all day. Fairly confident you could remove 50% of the management positions and the company would still operate at 100% b/c these people have zero effect on our day to day operations other than sending out random emails about "market conditions" that we all already know because we sell in that market for 50+ hrs per week. Thanks captain obvious.

Explore other reviews about Echo Global Logistics

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

My time at ECHO was phenomenal, we had an incredible team, a fearless leader and my peers were intelligent, hard working and driven. The company was growing, going into new verticals and hiring both in Chicago and across our regional offices. After COVID the office was too large so they downsized into a really cool industrial modern office. Each desk was outfitted with multiple large monitors and if you need anything tech wise, it was easy to get. They held annual winter parties that were fun and a great way to meet employees in other orgs. Being in HR I was not as involved in the Sales or revenue building activities but I did work closely with the hiring leaders who were excellent. Overall, the company was always looking to improve it's hiring practices and the senior leadership was committed to making ECHO more diverse, which was great to see, and really encouraging.

Cons

I joined at a peak time in ECHO's history and the company was riding a wave of momentum. Unfortunately the good times were fading and the business really started to struggle post supply chain boom. I never got the feeling that the sales team had much energy, there was very little socializing and when you walked by the sales teams, you could hear a pin drop, seemed like most team members were doing very little. It's clear the company was not doing well and instead of shaking things up, nothing really changed. The business was failing and layoffs were constant.

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home friendly Continuous education Great staff Good communication with teams

Cons

Layoffs due to company changes (eradication of job titles and not moving people to other areas to continue work)

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