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Echo Global Logistics

Engaged Employer

Poor management - Carrier Sales Representative Echo Global Logistics Employee Review

1.0
May 8, 2020
Recommend
CEO approval
Business Outlook

Pros

You can manage your own book of business and semi fun work atmosphere

Cons

Many to list. Managers don't seem to have any actually leadership skills. They are so focused on numbers that employees happiness and comfort at work is second nature. Many tend to overlook the massive egos in this company that Contribute to the massive turnover rate. You need thick skin and expect your manager to give little to no guidance. They hype up sales to be what you make of it and that you control your book of business till they feel you aren't making them enough money. Top reps are left alone and treated like untouchable, increasing their egos. Mid to new reps are left by the wayside for the scraps. Little to no loyalty from client and or the client team.

Explore other reviews about Echo Global Logistics

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

My time at ECHO was phenomenal, we had an incredible team, a fearless leader and my peers were intelligent, hard working and driven. The company was growing, going into new verticals and hiring both in Chicago and across our regional offices. After COVID the office was too large so they downsized into a really cool industrial modern office. Each desk was outfitted with multiple large monitors and if you need anything tech wise, it was easy to get. They held annual winter parties that were fun and a great way to meet employees in other orgs. Being in HR I was not as involved in the Sales or revenue building activities but I did work closely with the hiring leaders who were excellent. Overall, the company was always looking to improve it's hiring practices and the senior leadership was committed to making ECHO more diverse, which was great to see, and really encouraging.

Cons

I joined at a peak time in ECHO's history and the company was riding a wave of momentum. Unfortunately the good times were fading and the business really started to struggle post supply chain boom. I never got the feeling that the sales team had much energy, there was very little socializing and when you walked by the sales teams, you could hear a pin drop, seemed like most team members were doing very little. It's clear the company was not doing well and instead of shaking things up, nothing really changed. The business was failing and layoffs were constant.

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent position and great coworkers

Cons

Long Hours and it can be a grind

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