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Echo Global Logistics

Engaged Employer

Positive and Fun only during training - Actual management is toxic - Client Solutions Executive Echo Global Logistics Employee Review

1.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

- 2 months of training for sales positions - Bonds formed with trainers and other in classes

Cons

- Lack of transparency about work model: I was promised full remote option, which I accepted because I knew I would be moving from another state and wanted a position that I could take with me. You're pressured to go into office anyway during the remote model. A while later, an entire company policy forced everyone back into office, even ones hired for a completely remote position. I had to resign because of relocation from the entire state. - Your immediate manager DOES watch what you do. They don't trust you. - Commissions are terrible. Imagine making a gross profit of over $1,600 on a sale and only receiving $50 of over $1,600. That is a true story. They make it seem like you'll make a lot in commissions with convoluted math but you won't.

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Echo Global Logistics Response
3y
Thank you for providing this feedback. If you would like to discuss further, please reach out to HR@echo.com

Explore other reviews about Echo Global Logistics

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

My time at ECHO was phenomenal, we had an incredible team, a fearless leader and my peers were intelligent, hard working and driven. The company was growing, going into new verticals and hiring both in Chicago and across our regional offices. After COVID the office was too large so they downsized into a really cool industrial modern office. Each desk was outfitted with multiple large monitors and if you need anything tech wise, it was easy to get. They held annual winter parties that were fun and a great way to meet employees in other orgs. Being in HR I was not as involved in the Sales or revenue building activities but I did work closely with the hiring leaders who were excellent. Overall, the company was always looking to improve it's hiring practices and the senior leadership was committed to making ECHO more diverse, which was great to see, and really encouraging.

Cons

I joined at a peak time in ECHO's history and the company was riding a wave of momentum. Unfortunately the good times were fading and the business really started to struggle post supply chain boom. I never got the feeling that the sales team had much energy, there was very little socializing and when you walked by the sales teams, you could hear a pin drop, seemed like most team members were doing very little. It's clear the company was not doing well and instead of shaking things up, nothing really changed. The business was failing and layoffs were constant.

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home friendly Continuous education Great staff Good communication with teams

Cons

Layoffs due to company changes (eradication of job titles and not moving people to other areas to continue work)

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