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Echo Global Logistics

Engaged Employer

Employees Are Not Valued/Zero Work-Life Balanca - Carrier Sales Representative Echo Global Logistics Employee Review

3.0
Oct 25, 2015
Recommend
CEO approval
Business Outlook

Pros

-Not true cold calling of sales - offering a service people already need -Beer on Fridays and company parties are fun -Youthful atmosphere -Casual work environment

Cons

-Micromanaging of employees - constant petty reminders to do your job and get your call numbers up -Prospecting new customers and carriers is hard to do when you are always business -No employee is truly valued - people can be fired or written up at any time -Company puts out staggered shifts, but they don't follow those rules - have to be released to leave (anywhere from a 10-13 hour work day) -Extremely difficult to make commission on a consistent basis - job is way too unstable and cyclical -Employees compensation is really low compared to the rest of the industry -Company is known to be extremely "cheap"

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Echo Global Logistics Response
10y
Thank you for taking the time to write a review. As with any sales position, reps are responsible for scheduling their own time and priorities. Managers will step in if needed to ensure their reps have the chance to realize their full potential or are not meeting expectations. Thanks for the feedback on staggered shifts as well. We understand that Carrier Sales Reps work long hours and work very hard. It is disappointing to hear you don’t believe employees are truly valued; we’ve done so much over the past year to show our employees that the exact opposite is true but there is always more that can be done. We'll keep working hard to be sure we recognize our talent and those who help us get better year after year. Thanks for the input, please go to HR directly if you would like to speak more specifically about your concerns.

Explore other reviews about Echo Global Logistics

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

My time at ECHO was phenomenal, we had an incredible team, a fearless leader and my peers were intelligent, hard working and driven. The company was growing, going into new verticals and hiring both in Chicago and across our regional offices. After COVID the office was too large so they downsized into a really cool industrial modern office. Each desk was outfitted with multiple large monitors and if you need anything tech wise, it was easy to get. They held annual winter parties that were fun and a great way to meet employees in other orgs. Being in HR I was not as involved in the Sales or revenue building activities but I did work closely with the hiring leaders who were excellent. Overall, the company was always looking to improve it's hiring practices and the senior leadership was committed to making ECHO more diverse, which was great to see, and really encouraging.

Cons

I joined at a peak time in ECHO's history and the company was riding a wave of momentum. Unfortunately the good times were fading and the business really started to struggle post supply chain boom. I never got the feeling that the sales team had much energy, there was very little socializing and when you walked by the sales teams, you could hear a pin drop, seemed like most team members were doing very little. It's clear the company was not doing well and instead of shaking things up, nothing really changed. The business was failing and layoffs were constant.

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home friendly Continuous education Great staff Good communication with teams

Cons

Layoffs due to company changes (eradication of job titles and not moving people to other areas to continue work)

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