Pros
- Decent vacation package
- Summer Fridays
- Some good people that are trying hard to navigate and get things done
- Convention in London
- CEO tried to improve comms from Ascential, which was nice. But still didn't provide us the information we needed at the Edge level.
- This is the first company I have been at that has actually tried to make diversity a priority. This is great! Though it was sad to see how many current employees in the SLC office felt threatened by it.
Cons
- Constant and ineffectual change- In my 2 years at Edge (for the same job), I had 3 different CEOs, 3 different job titles, in two different departments. The constant change in priorities made it difficult to actually accomplish anything.
- Poor Communication- Very little communication from managers to lower levels, incredibly poor communication between teams. Along with the constant change, it meant that no one ever knew what was happening. The staff supporting our clients often didn't have any of the information that they needed to actually help.
- Buggy products/understaffing- Constant issues with the product meant constant issues with clients. If there weren't constant fires to be put out there might be enough staff, but due to all the time that has to be spent trying to address issues (with EVERY client), there are just not enough people. Everyone is overburdened but then thrown under the bus if their client is unhappy.
- Employee retention/value- So much turnover! Pay so-so, no bonuses.