Pros
The new (Aug 2010) CEO, Mike Passilla, seems to be making a lot of the right changes. He's brought in some top talent at the highest levels of the company and they are bringing some much needed change to the organization. The pay is pretty lousy, but since Elavon is owned by a bank, the hours are pretty much 9 to 5 on a normal week. Projects and deadlines occassionally push it beyond that, but it's definitely not a sweat shop. If you need to leave a little early to pick up your kid at school there's no hassle as long as you're getting your work done. Lots of employees work from home.
Cons
They pay stinks, but hey, it's a tough market right now and I'm happy to have the job. The company has brought in a lot of experienced help in the last several years that they would probably never have gotten to look at them in a better job market. Who knows if they'll stay when the employment market finally heats up again. The company has not invested in its employees and the HR department is largely nonexistent. Management has a hard time focusing on the 'critical few' items and so the "prilority" list is long and nothing's really a priority.