Customer support - Customer Support Elavon Employee Review

3.0
Jan 24, 2019
Recommend
CEO approval
Business Outlook

Pros

The people are great. It’s a very young crowd and they make it fun. And free coffee. That’s about it.

Cons

Management is the issue, they glorify customer support as a “stepping stone” to anywhere else in the company. When they explain it makes sense- but then you’re stuck there longer than you intended and there’s no getting out until you just leave. CEO is a massive creep, and the COO is a extremely rude but thinks he’s “funny”.

Explore other reviews about Elavon

5.0
Mar 25, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

They paid you very well.

Cons

The commute was very rough.

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong environment for professional development and career growth. The organization provides ample opportunities to climb the ladder if you are proactive. I also believe the recent shift in leadership direction is a promising move toward the right future for the company.

Cons

The organization struggles with significant corporate bureaucracy and a siloed working environment, which leads to redundant projects and inefficient capital allocation. While the company pushes a 'total compensation' narrative, the liquid cash compensation and benefits packages—particularly health insurance flexibility—do not currently align with market standards. The lack of a cohesive product strategy remains a primary friction point for leadership.

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