The job was fine, but people that led me were unqualified - Customer Service Representative Elavon Employee Review

2.0
Apr 1, 2019
Recommend
CEO approval
Business Outlook

Pros

The job was okay, the atmosphere and people were fine

Cons

People that were above me were completely unqualified. Whenever I asked my lead anything, he had no idea how to proceed, and told me to ask someone else. Kinda ridiculous. And the schedules for work were also sort of ridiculous. I understood at the start there are possibilities of haivng one week per month to work at night, but it wasnt just one week usually.

Explore other reviews about Elavon

5.0
Mar 25, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

They paid you very well.

Cons

The commute was very rough.

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong environment for professional development and career growth. The organization provides ample opportunities to climb the ladder if you are proactive. I also believe the recent shift in leadership direction is a promising move toward the right future for the company.

Cons

The organization struggles with significant corporate bureaucracy and a siloed working environment, which leads to redundant projects and inefficient capital allocation. While the company pushes a 'total compensation' narrative, the liquid cash compensation and benefits packages—particularly health insurance flexibility—do not currently align with market standards. The lack of a cohesive product strategy remains a primary friction point for leadership.

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