1.0
Nov 24, 2009
Former employee
Knoxville, TN
Recommend
CEO approval
Business Outlook
Pros
The pay is pretty good and the benefits are great. I've heard that outside of Customer Service, it is a fantastic company to work for.
Cons
There is a lot of favoritism. Poor management, there is a lot of either micro-managing. Then if you get away from the micro-managers, you'll get a manager that is so hands-off you'll wonder if you even have a manager at all. Management there is MORE than happy to let a 'regular' employee take the heat for a mistake, no matter whose fault it is. Opportunities for advancement are reserved for the favorites. The occurrence policy is very strict, but not completely unreasonable.