Immediate managers care, but not much else - Voice Authorization Agent Elavon Employee Review

2.0
Mar 23, 2014
Recommend
CEO approval
Business Outlook

Pros

First Line supervisors are pretty attentive and concerned for their employees. Options for half-day shifts from time to time. Nice PTO policy. Lets employees work with charities instead of work shifts.

Cons

Low pay. They weight the bonus/raise method with requirements that the employee doesn't have control of (10% of all of your calls have to take a survey) and even then the raises are pretty small. The higher management claims that they listen and care about the employees but when push comes to shove, they always come up with excuses why changes can't be implemented.

Explore other reviews about Elavon

5.0
Mar 25, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

They paid you very well.

Cons

The commute was very rough.

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong environment for professional development and career growth. The organization provides ample opportunities to climb the ladder if you are proactive. I also believe the recent shift in leadership direction is a promising move toward the right future for the company.

Cons

The organization struggles with significant corporate bureaucracy and a siloed working environment, which leads to redundant projects and inefficient capital allocation. While the company pushes a 'total compensation' narrative, the liquid cash compensation and benefits packages—particularly health insurance flexibility—do not currently align with market standards. The lack of a cohesive product strategy remains a primary friction point for leadership.

See reviews by: Helpful|Rating|Date|All