Could become something big but new executive team incompetence won't allow it - Anonymous employee Elavon Employee Review

2.0
Apr 4, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO ATL location Strong parent company with questionable intent Good Products

Cons

This company has been in a perpetual change mode for the past three years with no real outlook on future growth. It's all about shooting dozens of arrows for one or two to stick. There have been three massive reorgs, but leadership still can't get it right. New CEO lacks charisma and experience to lead and relies on his equally inept C-suite for everything. Makes you think twice about USBank's decision on hiring the new crop of senior executives. There are only a handful of leaders who have the capability, but even they are too afraid to go against the grain. The few leaders brought from across the pond are out of touch with corporate American values & principles and are constantly imposing EU cultures when it doesn't fit. Clearly demonstrating their incompetence and inexperience in leading HQ. No raises above 2%, technology is 8 years old, no hiring so double/triple responsibilities, no investment to improve and finally, conflict of interest with being revenue driven and wanting to be customer centric at the same time. Customers are ALWAYS an after thought, else the company would change the misaligned incentives.

Explore other reviews about Elavon

5.0
Mar 25, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

They paid you very well.

Cons

The commute was very rough.

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong environment for professional development and career growth. The organization provides ample opportunities to climb the ladder if you are proactive. I also believe the recent shift in leadership direction is a promising move toward the right future for the company.

Cons

The organization struggles with significant corporate bureaucracy and a siloed working environment, which leads to redundant projects and inefficient capital allocation. While the company pushes a 'total compensation' narrative, the liquid cash compensation and benefits packages—particularly health insurance flexibility—do not currently align with market standards. The lack of a cohesive product strategy remains a primary friction point for leadership.

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