2y
Thank you for sharing your feedback. We appreciate feedback in all forms and will do our best to address common themes. The people at Ellevation are certainly great and a big part of what makes our culture so special. Also, thank you for calling out our generous benefit plans. Investing in benefits is a key part of being a people-first organization where everyone can thrive.
We're thrilled we just welcomed a new VP, PSO. We took the time to find the best leader for our goals and culture. Although it sounds like you weren't a promoter of the PSO team, PSO scored higher than the company average on the recent engagement score. Our new leader will continue to identify ways to improve the team's culture as they settle in.
In regards to your feedback around growth, one thing we're proud of is the longevity of our team. Our average tenure is almost 3 years, even with considerable hiring pushes over the past two years. The career matrices you mention are a good start to setting consistent expectations. We've received feedback that there are opportunities to further embed the matrices into our performance and promotion processes, which is a priority this year.
Last but not least, thank you for your feedback on the leadership team. It's really helpful to hear your perspective, and we will consider that against other feedback we receive about the accessibility of our leadership team. Given our open physical office, monthly all-hands, offsites, and heavy involvement in the day-to-day from our LT, I am surprised to hear this, but everyone's experience is different and we should learn from it.
Thanks again for your time at Ellevation and for leaving a review!
Winston Tuggle
VP, People