Favoritism reigns supreme - Customer Service Representative (CSR) EmblemHealth Employee Review

3.0
Mar 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Hours and benefits are good. Frequent breaks and lunches.

Cons

Supervisors are unfair and very rude. Favoritism reigns Supreme. If Supervisors like you then you can do no wrong. If they don't, then you'll always be wrong in their eyes. They are also not very lenient if you are sick or have a family emergency. They are very exact with their timing as well so if you are a few minutes over on break due to an emergency they will write you up. There are frequent write ups for simple things also. Great if you don't value your freedom at work. Systems regularly crash.

Explore other reviews about EmblemHealth

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Weekly pay. Great benefits and company culture

Cons

Management tends to micro manage too frequently

3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity, to learn gov't program insurance and apply your marketing skills. Decent pay and insurance.

Cons

Instant stress of knowing you have to make 100 enrollments.

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