Corporate Customer Service Before Skill - Rigging Manager Encore Global Employee Review

3.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Consistency. If you are still invested after 1 1/2 to 2 years, most people in my department stay 5-10 years

Cons

This company prioritizes customer service over skill. There is a high learning curve for the management and logistics roles. It can take people 6 months to a year to feel confident in their role, but much longer to have full depth of understanding.

Explore other reviews about Encore Global

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice team, cool events and good benefits

Cons

Pay and hours are hard to come by

2.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career builder & networking opportunities for the live events industry. Good benefits

Cons

Systemic management problems Corrective action given when sharing opinions via company surveys Giving opportunities to others based around favoritism Gender, age, and mental health unconscious biased— denying larger annual increase to employees on parental leave, needing mental health days, manager to manager being told employees were weak due to mental health issues, etc. Forcing new employees on a seasonal leave based on “showing interest”

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