Incredible company that is going places! - Sales Endsight Employee Review

4.0
Dec 8, 2018
Recommend
CEO approval
Business Outlook

Pros

- Four founders (2004) who are very active and in the trenches today. They've grown the company to over 90 employees and have continued growth goals. - The company owns its own facility in Berkeley, CA and is in the process of purchasing and building a facility in Napa, CA. - Endsight is the leading MSP in the Bay Area in my opinion. I'm confident that there's no other provider in the 707 area code that is as qualified to manage companies with 30-300 end users. - The ownership and management has a genuine desire and commitment to A) take care of their employees; B) create an incredible work environment; and C) provide an excellent experience for their clients.

Cons

Before I share this, know that I was on the sales team which is relatively small. We had one manager, a business coach from TN and three of us sales consultants. So my short experience with Endsight should only be seen through the lens of a sales rep on the sales team. My interview in Berkeley started with prayer. Then, during our weekly Monday AM sales call, vulnerability was shared amongst those on the call (which in addition to the above mentioned, often included the CEO as well as the two men in marketing). I share this to say that with personal vulnerability and prayer and scripture being shared amongst the team, it lead me to believe that I was safe and secure in articulating the things that I was struggling with and/or feeling inside. Ultimately, I believe that this was a significant piece that lead to my demise with Endsight.

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Endsight Response
7y
We really appreciate this incredibly thoughtful review. We are thankful for the positive words as well as the respectful feedback. We thought we might add a little clarification from our perspective to benefit the reader. On “faith” in the work place: We have a very diverse workplace at Endsight that includes people with many different beliefs about religion, politics, and life. This includes, of course, people who do not practice any religion. It’s our belief that “keeping faith out of the workplace” goes against our value of “Bring your YOU”. At Endsight, it’s on the people here to accept and embrace each other regardless of their beliefs, background, sexual orientation, generation, race, ect. What might not be obvious to the reader is that the reviewer transitioned to Endsight from a career in ministry. His manager and several of his peers happened to share his faith. The team incorrectly concluded that their shared faith was safe at work. If we were given the feedback that this created an uncomfortable work environment, an adjustment could have been made. Unfortunately, we are only getting the feedback now. Regardless, our apologies go the reviewer for misreading the situation. My advice to the reader is that if you are uncomfortable with people being open about who they are, Endsight might not be the right place for you. However, if you are concerned that Endsight is going to push any type of belief or ideology at you, you can rest assured that Endsight is accepting of people with many different ideologies. You are welcome here no matter what your ideological background around religion is. Feel free to question this out during an interview process at Endsight by talking directly to our people. In the end, we felt that this employee wasn’t a good fit for the roll they were hired to do, in spite of great efforts on both sides. It happens sometimes, and is never fun. There is no doubt that we could have handled things better on our end. However, consider that we invested heavily in training for five months before we made the decision to end the employment. When it didn’t work out, we paid a three-month severance. Financially and otherwise, we wanted nothing more than this individual to be successful. We disagree that ANYTHING was ever used to undermine the reviewer. We wanted them to be successful in the roll as badly as they wanted it. From our perspective, the decision had to do with a reluctance to engage in the difficult activities demanded by the role. This stemmed around the need to cold-call as a junior sales rep to build your prospect funnel and network. Competing beliefs around whether this was an effective sales strategy in the modern era felt insurmountable after many months of trying to get on the same page. Ironically, the vulnerability the reviewer discusses was one of the reasons why we loved this person and why we still feel very fondly towards them now. It actually made the decision extremely difficult for us. Spice betting. This is a practice only engaged in the sales team. If you are applying for another role, you can ignore this comment. On the sales team, each individual sets their own weekly activity targets and commits to something in their life they would find motivating if they miss their own set target. It’s meant to be a light hearted and fun way to keep the team focused on activity throughout the week. The specific items discussed were ones the reviewer picked. However, it clearly did not work at motivating this individual and for that we can only accept our share of the responsibility and apologize. I feel deeply convicted that shamming is one of the worst managerial practices. I have published an open letter to the company, which you can find here: https://www.endsight.net/blog/shame-as-a-performance-management-tool We feel this individual to be an extremely capable person who probably was over qualified for the position they accepted. As discussed, this individual made a massive career pivot that required a substantial change in mentality and behavior. They went from leading hundreds of people and doing speaking engagements to making cold calls. It was a big step back and it was hard on everyone. We have nothing but love for this reviewer and wish them all the best with full confidence they will accomplish big things in their life. We regret any sore feelings they have towards Endsight and own our share of the issues that the experienced.

Explore other reviews about Endsight

5.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

- Leadership from top to bottom. - You learn a lot, real fast. - You get to travel to customer sites and they are all different. - Pay is good and paid by the mile if you're travelling to customer sites. - Berkeley site was super cool. Very startup feel.

Cons

- You have to learn a lot, real fast. - You get to travel to customer sites and they are all different. - Customers all have different setups.

4.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Endsight is an excellent company at which to upskill and move into different positions. People are internally moved through positions in accordance to career planning and interest and there is plenty of opportunity to learn new things and get better. The company has also been flexible with employees who, for example, need time off in excess of their available PTO. The pros of working here outweigh the cons, in my opinion.

Cons

Compensation at Endsight, including benefits and salary, is below what others will offer. The company will struggle to retain talent unless they improve their compensation. Endsight struggles with stability, changing software, job responsibilities, and initiatives often. These decisions are obviously planned at a management level, but come out of nowhere at a lower level requiring rapid shifts. You must be willing to work with that as an employee.

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