Overworked and under appreciated - Anonymous employee Endsight Employee Review

Dear Reader, As you can see there are quite a few negative reviews on this site. The details associated with them make it clear that these reviews are indeed authored by a former employee. When the reviews first appeared, we had believed them to be the work of a specific former employee with malicious intent on damaging our reputation due to a competitive incentive. We surmised that the reviewer was using multiple aliases to make his feedback look much more systemic; however, we had no way to prove this. Given our belief that the platform was being used as vehicle to damage our reputation; we didn’t feel like we could respond honestly without coming off as defensive. Instead, what we decided to do was to engage our existing employees in attempt to find out whether these negative reviews truly embodied the way our existing employees felt and Endsight. We decided to use it as an opportunity to improve and grow regardless of the source of the feedback. We engaged with the company www.tinypulse.com. Their business model is to send our existing employees a single question survey every week designed to anonymously get critical feedback to managers. They compare your results to all other companies and provide a benchmark. What we learned from existing employees at Endsight is as follows: Many employees, but not all, agree with the critical feedback about our compensation policies and benefits: On the question about “How fair and competitive do you think the benefits are?” We scored a somewhat disappointing 6.8/10 (benchmark 6.9). Many specific details and comments were provided for us to consider. However, we also learned that employees who work at Endsight are, in general, happy. Tinypulse asks the question once per quarter “How happy are you at work (1-10)?” Jul 30, 2014: Our score 8.4/10 (benchmark 7.5) Oct 22, 2015: Our score 8.6/10 (benchmark 7.5) Jan 14, 2015: Our score 8.5/10 (benchmark 7.6) Apr 8, 2015: Our score 9.1/10 (benchmark 7.7) July 1, 2015: Our score 9.1/10 (benchmark is 8.2) In addition, existing employees rated us above the benchmark on many other questions regarding culture, core values, job security, how our customers feel about the service we provide, learning opportunities, quality of colleagues, and more. If you are currently considering a work opportunity at Endsight, we recommend that you talk candidly with existing employees. Don’t shy away from bringing up tough questions about these reviews and any concerns they may have created for you. You’ll have the opportunity to meet with 3-4 of our front line staff during the interview process. They will help you get a great feel for what it’s actually like at Endsight. All we ask is that you keep an open mind and decide for yourself. Thank you for your consideration!! Mike Chaput, Endisight CEO P.S. We have also been accused of posting “fake” reviews on this site. In fact, one of the other owners of Endsight, who is also an employee and entitled to his opinion, posted a review labeled “Great place to work if you want to make a difference”. No other executive has posted a review on this site.