The best MSP in SWFL to work for - Systems Engineer Entech Employee Review

Unlimited time off, very little expectations to work more than 40 hours a week unless on call. Growing company that promotes from within often. Varied client base with lots of interesting clients. Always a lot to learn and not boring.

Focus sometimes on the wrong things. Need to get back to what made the company so successful and when employees were generally happier. Lots of change and confusion sometimes. Hard to know who to go to in order to get answers. Weak documentation of standard operating procedures. Pay transparency is lacking. Lack of clarity of what it takes to earn more money. Needs to invest more in technical staff and less on other supporting roles in the company.

Legacy principles used to mean something, but that is long since lost. I guess snacks which many have referenced in other reviews...so if you want some free granola bars maybe this could be the place for you.

The soul of this company and its leaders was sold following acquisition from private equity. All of the promises of growth opportunities for employees was just smoke and mirrors. "Enabling people to do what matters" now only apply to the elite, and the good and faithful employees are simply discarded. Their favorite way of getting rid of people is "position elimination"...this way they don't have to deal with proof of poor performance, and the rest of the HR items that come along with terminations...especially if you meet all of your job duties and expectations. For many years they would preach family and community. Most of us bought into it, loved what we were building, and followed those that lead us, but that all changed in 2024. Offshore replacement is now the new normal, as people are exited, more staff from overseas shows up. The most recently appointed leadership team has rapidly accelerated the cultural collapse, and in less than a year has managed to exit multiple loyal employees with 5 or more years tenure. Poor business operations by forcing the team to block the free Windows 11 updates, and then made clients to pay for the upgrade. Preventing them from attempting the upgrade themselves so you can turn around and charge them is flat out unethical. What pains me the most is the original leaders allowed this to happen, I hope your eventual payout is worth it at the end...success off of the backs of every loyal person you hoodwinked with promises of growth and future along the way.