Good learning experience, bad for stress levels - Technical Service Representative Epic Employee Review

3.0
Dec 19, 2012
Recommend
CEO approval
Business Outlook

Pros

The people are fantastic. My co-workers were bright and willing to help me learn and tackle difficult projects. The campus is one of a kind. The food is really good. Raises and bonuses are very generous if you work hard.

Cons

The culture encourages the idea that working 60-70 hour weeks makes you a good employee, while working less than that (45-50) means you are slacking off. There is a lot of internal and external pressure to push yourself past your limits. Panic attacks are common among employees. High turn-over.

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5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Impact: You are part of creating systemic level change for healthcare organizations. You get to be on site and work directly with providers and see how these changes impact their communities. People: Extremely smart and capable. I feel like I can rely on my team in a way I haven't at previous employers. New hires are entry level, so there's a strong community for people in a similar stage of life. Culture: Quirky but in a real, unique way. People are collaborative and celebrate shared accomplishments. The campus enshrines a very specific (and fun!) vibe. Location: Madison is awesome. Benefits: The health insurance is unparalleled. Sabbatical is a super cool perk too. Growth: A lot of autonomy and responsibility allows people to rise to the challenge. Stability: Solid industry, no lay-offs.

Cons

Remote work flexibility: 5 days a year

3.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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