Pros
Very good starting salary. Meaningful work. You work closely with healthcare providers and get to see almost firsthand how your work can impact patient care. A lot of benefits, like great health insurance and good, cheap food on campus. You also get a ton of discounts in the area just for being an Epic employee, like gym memberships and the like. A great place to learn skills. You gain an insane amount of business acumen here, especially as a recent grad. I like to think of it as corporate boot camp. They also provide a ton of training for tech skills like SQL. You are given an incredible amount of responsibility off the bat, which can be a double edged sword. The good part is you learn how to get good at your job VERY quickly. *Some* amount of independence. You aren't expected to come in at a certain time every day. You have some autonomy in how your work gets done. In my experience, managers are usually pretty lenient about you taking time off. Great coworkers. Epic seems to be really good at hiring people who are smart, competent, hard-working, friendly, and easy-going. Working at other companies, I realize that Epic employees really do stand out as a cut above the rest.
Cons
Poor work-life balance. You are expected to work at least 45 hours/week for this role, but you will be frequently asked to work more. There is always work to be done, and never enough time to complete it. No work from home. Epic may list themselves as 'hybrid' on job postings, but it's not true. Sink-or-swim work culture. The work is very challenging, and if you're struggling, don't expect to get a lot of support. High turnover. Epic intentionally understaffs. They seem to have a very 'churn and burn' approach to hiring. Burnout and poor employee mental health. My therapists have said that Epic has a reputation for this in the area. Inexperienced management. Epic is guilty of promoting people who are great at their jobs, but don't necessarily have good management skills. You'll also see people get promoted very quickly after starting - possibly a result of high turnover. It's a very young company. Epic intentionally hires recent college grads, and more than half of them leave before their 3-year mark. You may see this as a pro if you're just graduating college and want to be around other people your age, but really it means that people don't see it as a place they want to stay long-term. In my time, Epic has also enacted policies which disproportionately affect older employees. Psychotic upper management. Look up Epic's COVID response from the summer of 2020. It will tell you a lot about how they treat their employees. In short, they tried to enact a bunch of dangerous policies that went against the guidance of the department of health. Employees spoke out against this, and they went as far as demoting and firing some of them. Then they very blatantly lied to employees and the media about what they did. That type of behavior didn't go away after the pandemic. Upper management had an incredible amount of vitriol for their employees. We would be encouraged to lie to clients about things that seemingly didn't matter, like employee tenure and turnover (although they were seemingly trying to get rid of this practice around the time I left, I don't know if they're still doing it.) Epic is also known for a supreme court case (Epic systems v.s. Lewis) in which they fought for - and succeeded - in taking away workers' rights when it comes to class action lawsuits. I never got the feeling like management was on my side.