Workload and high expectations offset the perceived “good pay” of the positions - Technical Support Engineer Epic Employee Review

3.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

very comprehensive Health Insurance start-up find to move to the area

Cons

work from home policy is entirely garbage expectations regarding hours worked per week makes the good salary irrelevant (do not expect to work 40 hours, most employees are expected to work 45-50+ hours per week with no overtime)

Explore other reviews about Epic

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

In order: Health Insurance - Great price, great coverage Culinary options - at cost food, large variety Team Support - Plenty of experts on the team who are almost always willing to hop on a call to help Growth opportunities - Plenty of folks have the ability to very quickly become an expert in a niche functionality, become a manager, work with C-suite execs at hospital systems, or any combination of those 3. Pay - Everyone gets yearly raises and bonuses which can be very large for high performers. Stock offers are given after 2 years tenure. Travel - I travel roughly 5 times per year for work, this has included Boston, Florida, San Francisco, Dallas, and other smaller cities throughout the US. Epic allows you to attach PTO and will buy your plane ticket to a 3rd location and will only pass the additional cost to you. This has often turned into completely free trips for my vacations.

Cons

Work / life balance - They will work you as hard as you let them.

3.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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