An Absolute Disgrace of a Company - Operations Associate III Equity Trust Company Employee Review

1.0
Jul 30, 2023
Recommend
CEO approval
Business Outlook

Pros

• PTO and buy-out PTO option • Food trucks • Amenities such as: a gym, massages, coffee stand.

Cons

This job from the outside looks like a dream. The building is absolutely beautiful and they act as though this is the place to build & grow within your career. And then you start working there and it slowly but surely turns into an absolute nightmare and nothing at all like they said. The energy here is eerie and uncomfortable. It’s so quiet it’s like a museum. Worst management I have experienced in my entire working career so far. Nobody talks to each other. There’s 0 engagement, no communication or collaboration. Leadership is nonexistent. You are out of the loop 99% of the time with vital information to know. And when you didn’t know what you didn’t know and you make a mistake, you get in trouble for it. Training is sink or swim. People act very strange here, very cliquey. Something you just seriously do not want to experience. I had to remember most times that I was at work and not in high school. The pay is disgusting for the amount of work you do and how evidently cheap the head honchos are. Instead of a Christmas bonus, we all lined up for them to hand out dollar store cookie mix and cookie cutters. Purposefully understaffed, it was shameful and everyone was so burned out it’s mortifying to know that people are perfectly okay treating human beings like this for the sake of a dollar. Operations management demanded at a meeting once that people were to stay past 5 to “be there for your colleagues” when it was really to work you to the bone. Workers felt so threatened by their fear and intimidation strategies that they would stay for hours after their legal shift time. Some people would have to leave on FMLA due to stress. OSHA’s been called on them before. HR is a joke and will do anything to protect the company, not the employee. I honestly have no idea how this place hasn’t been investigated & sued…AGAIN, had workers go on strike, or went bankrupt. Working in operations I saw some pretty inappropriate and unjust things go on behind the scenes and this place was full of disorganization and unprofessionalism. I tried to give this place the benefit of the doubt for awhile; tried to find the positive. It took such a toll on me mentally, emotionally, physically, and spiritually that I had to get out for the sake of my own peace. I’m thankful I have a better and healthier career now, but I wanted to warn others of this horrific work place and to stay far away!! Please, save yourself the migraines and your health failing and do not work here. They treat people unfairly & do not deserve to keep being in business. To be honest, it’s devastating that the people in charge of this company know that workers are leaving left and right, being treated in horrific and demeaning ways, and still turning the other way while upper management boasts about living lavishly knowing that it was the workers, not them, who made that possible.

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Equity Trust Company Response
2y
We appreciate you taking the time to provide your feedback. Know that Equity Trust Company (ETC) values all our associates and wants to ensure that appreciation is being shown, communicated, and realized. However, we of course want to address the facts. We focus on hiring within when able, and love to see our employees grow with the company! We are disappointed to hear that you did not take advantage of the many opportunities to provide feedback to our team through 1:1 meetings, employee surveys or even just reaching out to HR. We are diligently working to make Equity a place where people want to stay and grow in their career. ETC has increased engagement events and employee perks over the past few years and has set the bar higher for years to come. We wish you nothing but success in your further endeavors. If you have further feedback, please feel free to contact us.

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5.0
Dec 14, 2025
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CEO approval
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Pros

Fast-paced environment Execution and Initiative are valued

Cons

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1.0
Jun 22, 2026
Recommend
CEO approval
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Pros

The paid time off is good

Cons

Works employees to death - tons of mandatory overtime required Management does not support employees Yearly bonuses were taken away for monthly bonuses just so the company doesn’t have to pay out bonuses. You cannot make a single mistake because they don’t believe in the fact that humans make mistakes. You will get written up and put on a PIP. No chance to move up in the company, they already have the people that they want and they will pick and choose who to put in what positions. STAY AWAY!

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