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      Experian

      Engaged Employer

      Experian reviews

      Amazing culture, excellence encouraged, great support and colleagues - Operations Manager Experian Employee Review

      5.0
      Jan 10, 2024
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love working at Experian, have been here for 2 years in the Consumer Services side. Excellent colleagues to work beside every day. Ideas can come from anywhere and are encouraged. There is a "work hard, play hard," vibe, and with our bonus structure everyone is on the same page, trying to achieve targets. Culture is outstanding. My work life balance has never been better. There are opportunities to grow your career in the direction you want. There is a very deep commitment to diversity, with numerous resource groups including Women in Experian, Pride, Black Professionals, Asian American, and ASPIRE (mental health) to name some.

      Cons

      Not many downsides, but we do need more clarity on how we get to the next level/promotions etc. Though it's rare in my opinion, some managers spend more time "managing up" than taking care of their reports.

      avatar
      Experian Response
      2y
      Thanks for writing about your experiences. Really pleased you feel our 'people first' culture is genuine and you have "...excelllent colleagues to work beside..."

      Explore other reviews about Experian

      5.0
      Jun 16, 2026
      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work culture! Everyone is welcoming. I really like the work-life balance.

      Cons

      There are really no cons that I can think of.

      avatar
      Experian Response
      1w
      Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
      1.0
      Jun 10, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent salary & benefits, monthly no internal meeting days

      Cons

      Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

      1
      avatar
      Experian Response
      1w
      Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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