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Express Scripts

Acquired by The Cigna Group

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Customer Service - Patient Care Advocate Express Scripts Employee Review

4.0
Apr 20, 2016
Recommend
CEO approval
Business Outlook

Pros

The work is steady and the company stable. The salary is comparable to most call centers in the Columbus Ohio area and better than some. The benefits are fairly good but I only need single benefits so the cost would be different for a family.They have one important benefit for me and that is tuition reimbursement so you can finish college.

Cons

The schedules are varied and new employees generally work nights and weekends.

Explore other reviews about Express Scripts

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A Very good company so far

Cons

Nothing cons at this moment

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable employment and job security due to patient needs

Cons

It can be extremely slow at times and has very strict metrics

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