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Express Scripts

Acquired by The Cigna Group

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Spread work evenly among employees - Customer Service Representative Express Scripts Employee Review

3.0
Jul 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, clear expectations, respectful supervisors. Coworkers were friendly, casual environment. Some work at home opportunities, annual reviews, good communication from supervisors.

Cons

Call center. Can be very boring. As well as many many upset customers due to the nature of being a pharmacy benefit manager.

Explore other reviews about Express Scripts

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A Very good company so far

Cons

Nothing cons at this moment

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable employment and job security due to patient needs

Cons

It can be extremely slow at times and has very strict metrics

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